Refund Policy

Last Updated: 08/11/2026

Purpose

This Refund Policy outlines the terms under which refunds are issued for ESSENTFLOW™ services, digital offerings, and membership subscriptions.

1. General Policy

Due to the nature of digital products, consulting services, trainings, workshops, and membership subscriptions, all sales are final unless otherwise stated in writing.

By purchasing any ESSENTFLOW™ offering, Client agrees to this Refund Policy.

2. Digital Products & Educational Content

All ESSENTFLOW™ digital products, tools, frameworks, and educational course access are non-refundable once accessed or downloaded.

Once access is granted, content is viewed, or materials are downloaded, no refunds, exchanges, or credits will be issued, regardless of how much of the content was actually consumed.

3. Consulting Services

All strategy consulting sessions, clarity sessions, and advisory services are non-refundable once booked.

Missed sessions, late cancellations, or dissatisfaction with outcomes do not qualify for refunds.

4. Trainings & Workshops

Fees for ESSENTFLOW™ trainings, workshops, and instructional sessions are non-refundable once services are delivered or access is provided.

Failure to attend does not entitle Client to a refund.

5. Membership Subscriptions (The Lab & ESSENTFLOW™ Magazine)

ESSENTFLOW™ offers the following recurring membership subscriptions, billed via Stripe:

• The Lab: $24/month (single membership tier)
• ESSENTFLOW™ Magazine: $5/month

These are recurring, auto-renewing subscriptions billed monthly until cancelled.

Cancellation: Members may cancel at any time through the Stripe billing portal or by contacting support@essentflowbyshae.com. Cancellation stops future billing.

Access After Cancellation: Access to Member-tier content continues through the end of the billing cycle already paid for. Cancelling does not immediately revoke access to the current, already-billed period.

No Refunds, No Proration: Refunds are not issued for partial months, and charges are not prorated for early cancellation, downgrades, or mid-cycle stoppage. Once a billing period is charged, that period is final.

6. Chargebacks & Payment Disputes

Client agrees not to initiate chargebacks, payment disputes, or reversals through Stripe or any other payment processor for services, products, or membership subscription charges rendered in accordance with this Refund Policy — including recurring charges for The Lab or ESSENTFLOW™ Magazine that were authorized at signup and not cancelled prior to the billing date.

If a chargeback or payment dispute is initiated in violation of this Policy, Company reserves the right to take enforcement action, which may include, without limitation:

• Immediate termination of access to ESSENTFLOW™ services, products, memberships, and materials
• Revocation of any licenses or permissions granted
• Documentation submission to Stripe or other payment processors
• Issuance of formal cease-and-desist notices
• Recovery of administrative costs, fees, or damages incurred as a result of the dispute
• Pursuit of legal remedies where appropriate

Unauthorized chargebacks constitute a material breach of this Agreement and related ESSENTFLOW™ policies.

7. Exceptions

Any exceptions to this Refund Policy must be agreed to in writing by Company prior to purchase.

8. Agreement to Policy

By purchasing ESSENTFLOW™ offerings, including membership subscriptions, Client acknowledges that they have read, understood, and agree to this Refund Policy.